topic Re: Password in Sky Q

Password

David.L — Sun, 02 Jul 2023 19:47:04 GMT

Have replaced my router but have forgotten my old password, need assistance to renew password for router.

Re: Password

oldfella — Sun, 02 Jul 2023 19:54:38 GMT

@David.L wrote:

Have replaced my router but have forgotten my old password, need assistance to renew password for router.

Hi @David.L
New password for replacement router will be on the router

Re: Password

TimmyBGood — Sun, 02 Jul 2023 21:11:53 GMT

@David.L

If you changed the password on a previous Hub to one of your choosing, no-one (including Sky) would be able to tell you what it was changed to. Sky don't log that anywhere, and it will be encrypted on client devices.