topic Re: Adding mini boxes I already have in Sky Q

Adding mini boxes I already have

BennyBoy2023 — Sun, 02 Jul 2023 16:42:55 GMT

I rejoined sky while still in my cancelling period, when I took the package, it didn't include my two mini boxes on my new package. I already have the equipment but need to add them back into my package?

Re: Adding mini boxes I already have

Daniel0210 — Sun, 02 Jul 2023 16:47:25 GMT

@BennyBoy2023

You will need to call Sky for that. Did you renew your Multiscreen subscription as well?

Re: Adding mini boxes I already have

BennyBoy2023 — Sun, 02 Jul 2023 17:48:39 GMT

I thought I had but I can't see it on my profile. Do you know the best number to call? Thanks for your help.

Re: Adding mini boxes I already have

Daniel0210 — Sun, 02 Jul 2023 17:50:37 GMT

@BennyBoy2023
If you already have a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

Be aware that as with most large companies nowadays the start will be automated and these automated responses may try to send you back to the forum.