topic Re: Issues on cinema on demand in Sky Q

Issues on cinema on demand

Slane84 — Fri, 30 Jun 2023 09:26:14 GMT

I've just had my sky Q installed and i can't veiw /download anything from cinema on demand I have full cinema package but it says I need to upgrade?

Re: Issues on cinema on demand

Tom-W19 — Sat, 01 Jul 2023 10:36:30 GMT

Hi @Slane84

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Issues on cinema on demand

Lisa-P1987 — Mon, 03 Jul 2023 10:15:48 GMT

We are still looking to help you @Slane84 If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Re: Issues on cinema on demand

Slane84 — Mon, 03 Jul 2023 11:29:18 GMT

Thanks issue now resolved after a quick call to CS

👍