topic Re: Sky Q box red light constantly needs reboot in Sky Q

Sky Q box red light constantly needs reboot

Lagniappe — Tue, 27 Jun 2023 21:15:26 GMT

My Sky Q box is at least 5 years old, and for the past few months it constantly needs a re-boot, where the red light turns on the front of the box and I have to go and manually re-start everything. The remote seems to be ok because the red light flashes when I press the ? button.

Re: Sky Q box red light constantly needs reboot

Lisa-P1987 — Wed, 28 Jun 2023 11:03:34 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Q box red light constantly needs reboot

Lisa-P1987 — Fri, 30 Jun 2023 09:33:23 GMT

Update - we spoke to @Lagniappe and provided steps to resolve the issue when they had the timer to complete them.