Re: Lost channels

Louise+Mariiott — Thu, 29 Jun 2023 09:18:52 GMT

Lost Channels affected by the signal, tried rebooting the sky Q box and the modem, several times the channels have still not come back, what do you advise me to do next please

Re: Lost channels

GD1 — Thu, 29 Jun 2023 09:23:28 GMT

@Louise+Mariiott Rebooting the router won't do anything so is a pointless exercise as Sky Q channels are delivered via the dish not broadband.

Try working through these steps, once you get to the end it should allow you to book an engineer. https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-live-tv/no-satellite-signal/articles/sky-tv-no-satellite-signal-sky-q

topic Re: Lost channels in Sky Q

Re: Lost channels

Re: Lost channels