topic Re: Temporary house move in Sky Q

Temporary house move

DebH13 — Wed, 28 Jun 2023 17:32:47 GMT

My mother in law has moved in with us for a few months. Both of us are paying for sky q but she's filling out box up with random programs. I know technically, her sky q can connect to our Wi-Fi and work but is it allowable under the terms of our contracts?

thanks in advance for any advice offered

Re: Temporary house move

GD1 — Wed, 28 Jun 2023 17:42:06 GMT

@DebH13 No, neither technically ot contractually is it possible

If their boxes are still registered at their old address they cannot use them outside that address. Just connecting their box to wifi won't allow it to work as it needs a live satellite signal.

Re: Temporary house move

oldfella — Wed, 28 Jun 2023 17:43:19 GMT

@DebH13 wrote:

My mother in law has moved in with us for a few months. Both of us are paying for sky q but she's filling out box up with random programs. I know technically, her sky q can connect to our Wi-Fi and work but is it allowable under the terms of our contracts?

thanks in advance for any advice offered

Hi @DebH13

Unfortunately it is against Sky's Terms and Conditions to use a Q box away from its registered address.

Re: Temporary house move

DebH13 — Wed, 28 Jun 2023 18:03:06 GMT

Thanks for your advice, sooooo another question, can I have two sky q accounts in two different names at the same property/address?

Re: Temporary house move

Daniel0210 — Wed, 28 Jun 2023 18:04:04 GMT

@DebH13

Afraid not. Only one TV account per dwelling.

Re: Temporary house move

oldfella — Wed, 28 Jun 2023 18:04:24 GMT

@DebH13 wrote:

Thanks for your advice, sooooo another question, can I have two sky q accounts in two different names at the same property/address?

Afraid not @DebH13