No picture

Summerlea — Wed, 28 Jun 2023 16:36:20 GMT

There is a message on the tv saying no signal, sound is fine as is the other tv in the kitchen

Re: No picture

Summerlea — Wed, 28 Jun 2023 16:41:52 GMT

Help!, there is no picture on the tv, the sound is working okay as is the tv in the kitchen, have checked all connections and they are fine

Re: No picture

nigea99 — Wed, 28 Jun 2023 17:24:05 GMT

Hi @Summerlea

With the SKY Q box on try pressing the following keys in sequence

Home 1 0 8 0 Home

Re: No picture

oldfella — Wed, 28 Jun 2023 17:31:11 GMT

@Summerlea wrote:

Help!, there is no picture on the tv, the sound is working okay as is the tv in the kitchen, have checked all connections and they are fine

Hi @Summerlea

Try a Reset Settings in the main Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

topic Re: No picture in Sky Q

No picture

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