How can I return my sky equipment

tracetjayne1gunes — Wed, 28 Jun 2023 15:38:50 GMT

How can I send my sky equipment back as I have cancelled

Re: How can I return my sky equipment

GD1 — Wed, 28 Jun 2023 15:40:51 GMT

@tracetjayne1gunes Sky normally send returns package within a few weeks, when did you cancel?

Re: How can I return my sky equipment

Daniel0210 — Wed, 28 Jun 2023 15:43:12 GMT

@tracetjayne1gunes
So long as you’ve cancelled successfully Sky usually send out the returns packaging near the end of the cancellation period, [31 days for Sky Q and 14 days for broadband], to the address that the subscription was registered at.

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

If you haven’t anything suitable contact Sky again and see if they’ll re-send. Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised. Also, if you use Royal Mail’s collect from home service, keep a record of the tracking number.

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How can I return my sky equipment

Re: How can I return my sky equipment

Re: How can I return my sky equipment