topic Re: No multi room connection in Sky Q

No multi room connection

Svenart — Tue, 27 Jun 2023 16:44:19 GMT

No internet connection on minor box

Re: No multi room connection

Laing1 — Tue, 27 Jun 2023 17:01:21 GMT

@Svenart wrote:

No internet connection on minor box

@Svenart Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot your mini box

Re: No multi room connection

oldfella — Tue, 27 Jun 2023 17:36:19 GMT

@Svenart wrote:

No internet connection on minor box

Hi @Svenart

If a reboot doesn't help try a Network Reset on the mini.

Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.
You will be asked to press the WPS button on the main Q box (not the mini).

If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box