topic Re: Need a qr code to send back my device at post office in Sky Q

Need a qr code to send back my device at post office

Paulatxxx — Mon, 26 Jun 2023 15:17:26 GMT

Need a QR code to send back device from post office

Re: Need a qr code to send back my device at post office

Daniel0210 — Mon, 26 Jun 2023 15:20:24 GMT

@Paulatxxx
So long as you’ve cancelled successfully Sky usually send out the returns packaging near the end of the cancellation period, [31 days for Sky Q and 14 days for broadband], to the address that the subscription was registered at.

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

If you haven’t anything suitable contact Sky again and see if they’ll re-send. Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised. Also, if you use Royal Mail’s collect from home service, keep a record of the tracking number.

Re: Need a qr code to send back my device at post office

Paulatxxx — Mon, 26 Jun 2023 15:23:04 GMT

Sky said they sent packaging didn't so I bought a box from post office but they won't return it without QR code how do I get a code

Re: Need a qr code to send back my device at post office

caesarome — Mon, 26 Jun 2023 15:25:06 GMT

You can print your own return label via this link:

https://www.sky.com/help/articles/return-tv-broadband

Re: Need a qr code to send back my device at post office

Daniel0210 — Mon, 26 Jun 2023 15:26:22 GMT

@Paulatxxx

As per last post:

This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Re: Need a qr code to send back my device at post office

Paulatxxx — Mon, 26 Jun 2023 15:33:40 GMT

Haven't got a printer why can't sky just send me a QR code

Re: Need a qr code to send back my device at post office

Daniel0210 — Mon, 26 Jun 2023 15:39:27 GMT

@Paulatxxx wrote:

Haven't got a printer why can't sky just send me a QR code

@Paulatxxx

If you read step 2 it includes:

No printer? No problem. You can choose to print the returns label at your local Post Office when creating your label.

Re: Need a qr code to send back my device at post office

Paulatxxx — Mon, 26 Jun 2023 15:41:01 GMT

Post office want a QR code not a label again how do you get a code