Sky Q mini app missing

A+lu — Sun, 25 Jun 2023 18:33:28 GMT

When going into the app section it states (To enjoy this service we must have an active connection to your internet) I have an active connection to router and internet. Even if I try TV on demand it says the same thing as above.

Re: Sky Q mini app missing

oldfella — Sun, 25 Jun 2023 18:44:19 GMT

@A+lu wrote:

When going into the app section it states (To enjoy this service we must have an active connection to your internet) I have an active connection to router and internet. Even if I try TV on demand it says the same thing as above.

Hi @A+lu

First try rebooting the main Q box and then when this is completely back up and running reboot the mini.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Reboot the mini as above.

topic Sky Q mini app missing in Sky Q

Sky Q mini app missing

Re: Sky Q mini app missing