apps on sky tv won’t work

nigel1972. — Sun, 25 Jun 2023 16:27:46 GMT

Hi can anyone help please of recent our sky tv box kept going onto silent when we used youtube,netflix etc now all the apps have stopped working including some of our bought items

Re: apps on sky tv won’t work

oldfella — Sun, 25 Jun 2023 17:34:20 GMT

@nigel1972. wrote:

Hi can anyone help please of recent our sky tv box kept going onto silent when we used youtube,netflix etc now all the apps have stopped working including some of our bought items

Hi @nigel1972.

Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

topic apps on sky tv won’t work in Sky Q

apps on sky tv won’t work

Re: apps on sky tv won’t work