topic Sky box not working in Sky Q

Sky box not working

Lydia+Louise — Sun, 25 Jun 2023 10:12:18 GMT

Hi,

the sky box does not seem to be working.

I see it in the input area to select sky rather than hdmi 1 etc

but nothing happens

Re: Sky box not working

Greenfingers001 — Mon, 26 Jun 2023 07:17:06 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky box not working

Tom-W19 — Wed, 28 Jun 2023 07:53:05 GMT

Hi @Lydia+Louise

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.