topic Re: Discovery+ and MYSKY_2304 error in Sky Q

Discovery+ and MYSKY_2304 error

BemusedHoopla — Sat, 24 Jun 2023 18:20:11 GMT

Unable to download and watch Discovery+ on my Sky Q box. I select the app from the apps menu, select get discovery+, confirm that I am ok with the terms and conditions and then get "We'll be back soon. Something went wrong, but we're working on this. Please try again later. MYSKY_2304".

I try again later and get the same message!! Does anyone know how to fix this please??

Re: Discovery+ and MYSKY_2304 error

Greenfingers001 — Sun, 25 Jun 2023 08:39:08 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Discovery+ and MYSKY_2304 error

JHuss — Thu, 29 Jun 2023 18:39:44 GMT

Hi,

I am getting the same error when I am trying to sign up for discovery plus.

Any help appreciated !

Re: Discovery+ and MYSKY_2304 error

JHuss — Sat, 01 Jul 2023 05:24:47 GMT

Hi, have you got this resolved yet please? I am still getting the same error.

Re: Discovery+ and MYSKY_2304 error

BemusedHoopla — Sat, 01 Jul 2023 06:55:56 GMT

Not resolved yet. Have been told it's a known issue and should hopefully be resolved when they roll out the next box updates. Just have to wait.

Re: Discovery+ and MYSKY_2304 error

Des8412 — Thu, 06 Jul 2023 18:29:46 GMT

I am having the same issue when trying to access Paramount plus, any help appreciated

Re: Discovery+ and MYSKY_2304 error

Scoop1982 — Thu, 10 Aug 2023 07:05:19 GMT

Still doing it paying for sky cinema and can't use the content ! Joke

Re: Discovery+ and MYSKY_2304 error

JHuss — Thu, 10 Aug 2023 10:28:36 GMT

Appreciate this won't cheer you up but mine has now randomly started working. Haven't done anything different just logged on and it worked.

Re: Discovery+ and MYSKY_2304 error

ElBoogie — Mon, 11 Dec 2023 20:07:03 GMT

Did anyone get a solution to this? I've been trying for days and keep getting the same error