topic New Netflix account in Sky Q

New Netflix account

Chris122345679 — Sat, 24 Jun 2023 18:29:13 GMT

We don't have a Netflix account always used a friends. We where thinking of getting the add on for £6 from sky but if we did this can my daughter still watch it upstairs or will it just be linked to the sky q box?

Re: New Netflix account

PandJ2020 — Sat, 24 Jun 2023 18:32:50 GMT

You simply pay Sky for it - the NetFlix account can be used on any compatible device.

The addon gives you 1 screen (at a time).

If you Sky HD pack then you get 2 concurrent screens (Standard).

If you also have Sky UHD pack then you get 4 concurrent (Premium).

Cancel Netflix of my sky account

Chris122345679 — Sun, 25 Jun 2023 16:02:47 GMT

I added Netflix to my sky account on a rolling contract but want to take it off how do I do it?

Re: Cancel Netflix of my sky account

GD1 — Sun, 25 Jun 2023 16:03:48 GMT

@Chris122345679 You will need to call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

On the link provided (In the UK) it should include a Message Us option between 0900-1930.

You can also call on 150 from a Sky Mobile or Sky Talk line

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

If you don't see the Contact options on the link above make sure java script is enabled on your browser.