The sky mine box remote control is not working

Tamicia+Green — Fri, 23 Jun 2023 20:38:14 GMT

Good evening can I get some help with my sky, mini box remote controller, not working it not allowing me to change the channel on the television it is just I can only get it to bring the volume up and down can you please help me to set it up to the Sky mine box please

Re: The sky mine box remote control is not working

oldfella — Fri, 23 Jun 2023 20:46:17 GMT

@Tamicia+Green wrote:

Good evening can I get some help with my sky, mini box remote controller, not working it not allowing me to change the channel on the television it is just I can only get it to bring the volume up and down can you please help me to set it up to the Sky mine box please

Hi @Tamicia+Green

First reboot the Mini.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your mini box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front right of the mini box (Amber led)

note: some features may take up to 5 minutes to return.

If the remote is still not working then

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

topic Re: The sky mine box remote control is not working in Sky Q

The sky mine box remote control is not working

Re: The sky mine box remote control is not working