https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-broken/m-p/4341888#M584254 <P>Reset button broken and will not switch on via remote . Remote has new batteries. Also switched on and off at wall. &nbsp;Green light does not appear&nbsp;</P> Fri, 23 Jun 2023 20:05:17 GMT Stephenginny 2023-06-23T20:05:17Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-broken/m-p/4341888#M584254 <P>Reset button broken and will not switch on via remote . Remote has new batteries. Also switched on and off at wall. &nbsp;Green light does not appear&nbsp;</P> Fri, 23 Jun 2023 20:05:17 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-broken/m-p/4341888#M584254 Stephenginny 2023-06-23T20:05:17Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-broken/m-p/4341991#M584298 <P>It sounds like something you need to contact Sky about directly on the phone.</P> Sat, 24 Jun 2023 06:01:33 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-broken/m-p/4341991#M584298 Stephen+Mourton 2023-06-24T06:01:33Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-broken/m-p/4342030#M584306 <P>Sky mini box says updating software been like that last hr plus</P> Sat, 24 Jun 2023 07:40:41 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-broken/m-p/4342030#M584306 Rob+Hussey 2023-06-24T07:40:41Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-broken/m-p/4342033#M584307 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3789032">@Rob+Hussey</a>&nbsp;wrote:<BR /> <P>Sky mini box says updating software been like that last hr plus</P> <HR /></BLOCKQUOTE> <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3789032">@Rob+Hussey</a>&nbsp;Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot, then do the same with the Mini box</P> Sat, 24 Jun 2023 07:42:47 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-broken/m-p/4342033#M584307 Quoman7 2023-06-24T07:42:47Z