topic The q box does not recognise it original viewing card in Sky Q

The q box does not recognise it original viewing card

Nirmal+sabarwal — Fri, 23 Jun 2023 20:00:49 GMT

The q box does not recognise the original viewing card.

GD1 — Fri, 23 Jun 2023 20:13:48 GMT

@Nirmal+sabarwal You'll need to explain more, what message does the box dislay?

Is this a replacement box?

Nirmal+sabarwal — Fri, 23 Jun 2023 20:16:47 GMT

GD1 — Fri, 23 Jun 2023 20:18:06 GMT

@GD1 wrote:

@Nirmal+sabarwal You'll need to explain more, what message does the box display?

Is this a replacement box?

Nirmal+sabarwal — Fri, 23 Jun 2023 20:19:45 GMT

No it is not replacement box. Viewing card not working correctly

GD1 — Fri, 23 Jun 2023 20:21:56 GMT

@Nirmal+sabarwal You do need to provide us with any messages on screen regarding the viewing card.