topic Re: Returning Equipment in Sky Q

Returning Equipment

Miles+Parker — Thu, 22 Jun 2023 10:15:28 GMT

To whom it may concern,

I notice at the end of the cancelling email, you have listed both the Sky Q Hub and a booster.

I don’t believe that I have a booster ?

What to do ?

Re: Returning Equipment

Mark39 — Thu, 22 Jun 2023 10:30:23 GMT

Just return what you have. The booster is usually included in the returns email, but doesn't necessarily mean that there's one assigned to your account.

Re: Returning Equipment

Invisiblename — Thu, 22 Jun 2023 10:37:00 GMT

@Miles+Parker as @Mark39 said, plus make sure you keep your proof of postings for several months - Sky's 3rd party logisitics company are not very good at informing Sky that they have received your returns & consequently Sky end up chasing you.