topic Re: I am paying for 2 Netflix screens but can only use 1 in Sky Q

I am paying for 2 Netflix screens but can only use 1

Charl12245 — Wed, 21 Jun 2023 16:44:16 GMT

I pay for 2 Netflix screens but can only use 1. This is since I renewed it contract. I had 2 screens working before that.

Re: I am paying for 2 Netflix screens but can only use 1

TimmyBGood — Wed, 21 Jun 2023 16:51:06 GMT

@Charl12245

Netflix on Q isn't charged by the screen: it's the Sky HD add-on which upgrades Netflix Basic (1 screen 720p) to Netflix Standard (2 screens 1080p).

Do you still have the Sky HD add-on as part of your bundle?

Re: I am paying for 2 Netflix screens but can only use 1

Laing1 — Wed, 21 Jun 2023 17:11:12 GMT

@Charl12245 wrote:

I pay for 2 Netflix screens but can only use 1. This is since I renewed it contract. I had 2 screens working before that.

@Charl12245 as @TimmyBGood it depends on your Sky subsciption as to what screens you get with netflix see below

Netflix Basic Sky Ultimate TV Pack (1 screen)

Netflix Standard Sky Ultimate TV Pack and Sky HD pack (2 Screens)

Netflix Premium Sky Ultimate TV Pack and Sky HD pack plus Sky UHD Pack (4 Screens)