topic Re: Live recording only in Sky Q

Live recording only

Lehcar89 — Tue, 20 Jun 2023 20:07:09 GMT

I've been having issues with sky the last few days. It's been pausing and now letting us watch recorded TV or on demand. Tonight it had a hard disk warning. So we bit the bullet and did the hard disk reset. We only had a few bits on record. But now I can't do anything other than watch live TV. I can't pause. I can't record.. download or buy anything 🤔

Re: Live recording only

Mark39 — Tue, 20 Jun 2023 20:16:43 GMT

It sounds as though the hard disk has failed, I'm afraid, which means the box will need to be replaced. There are used Sky+ boxes available cheaply on ebay (about £30). Look for a DRX890 or DRX895 model.

Re: Live recording only

Daniel0210 — Wed, 21 Jun 2023 04:41:03 GMT

@Lehcar89

You posted the same issue on the Sky Q board (now removed), so do you have Sky+ or Sky Q?

Re: Live recording only

Lehcar89 — Wed, 21 Jun 2023 05:30:27 GMT

Hi sorry its a Sky Q box. We just have the one no extra boxes or anything

Re: Live recording only

Lehcar89 — Wed, 21 Jun 2023 05:31:27 GMT

Why do we have provide our own if its their equipment? That seems unfair.

Re: Live recording only

Daniel0210 — Wed, 21 Jun 2023 05:47:56 GMT

@Lehcar89

I have moved your thread to the correct board. @Mark39 commented based on you having posted in the Sky+ board. Have you seen this link

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

Re: Live recording only

Invisiblename — Wed, 21 Jun 2023 06:54:25 GMT

@Lehcar89 wrote:
Why do we have provide our own if its their equipment? That seems unfair.

You don't if Sky Q, always replaced free of charge as equipment (apart from dish) is loaned to you