I can not get any tv channels or view any recordings.

J.W — Tue, 20 Jun 2023 08:37:57 GMT

I can see the channels in the list and can see the recordings but can acces them. All I get is a blank screen.

Re: I can not get any tv channels or view any recordings.

oldfella — Tue, 20 Jun 2023 08:46:49 GMT

@J.W wrote:

I can see the channels in the list and can see the recordings but can acces them. All I get is a blank screen.

First thing to try if you haven't already is a Q box reboot @J.W

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

topic Re: I can not get any tv channels or view any recordings. in Sky Q

I can not get any tv channels or view any recordings.

Re: I can not get any tv channels or view any recordings.