Connection between mini box and sky q box keeps dropping

Hdot — Mon, 19 Jun 2023 19:42:56 GMT

Re: Connection between mini box and sky q box keeps dropping

oldfella — Mon, 19 Jun 2023 19:50:52 GMT

First try rebooting the main Q box and then when this is completely back up and running reboot the mini.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Reboot the mini as above.
If the mini still does not connect try a Network Reset on the mini.
Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.
You will be asked to press the WPS button on the main Q box (not the mini).

If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box.

If your issue continues you may need a Q WiFi booster positioned midway between the main box and the mini.

Re: Connection between mini box and sky q box keeps dropping

Hdot — Mon, 19 Jun 2023 19:57:29 GMT

Tried all of those before I posted. However 5 minutes after I posted it, it sorted itself!

Thanks though. Good to know I was doing the right things

topic Connection between mini box and sky q box keeps dropping in Sky Q

Connection between mini box and sky q box keeps dropping

Re: Connection between mini box and sky q box keeps dropping

Re: Connection between mini box and sky q box keeps dropping