topic My sky mini box is not working - my sky Q box is fine but the mini box only shows an orange light in Sky Q https://helpforum.sky.com/t5/Sky-Q/My-sky-mini-box-is-not-working-my-sky-Q-box-is-fine-but-the-mini-box-only-shows-an-orange-light/m-p/4337380#M583298 <P>I had to change my router so I connected the sky q box to it ( wired ) which is working fine. But my mini box is only showing an orange light and the TV screen is blank .&nbsp;</P> Sun, 18 Jun 2023 14:06:16 GMT vmtm 2023-06-18T14:06:16Z My sky mini box is not working - my sky Q box is fine but the mini box only shows an orange light https://helpforum.sky.com/t5/Sky-Q/My-sky-mini-box-is-not-working-my-sky-Q-box-is-fine-but-the-mini-box-only-shows-an-orange-light/m-p/4337380#M583298 <P>I had to change my router so I connected the sky q box to it ( wired ) which is working fine. But my mini box is only showing an orange light and the TV screen is blank .&nbsp;</P> Sun, 18 Jun 2023 14:06:16 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-mini-box-is-not-working-my-sky-Q-box-is-fine-but-the-mini-box-only-shows-an-orange-light/m-p/4337380#M583298 vmtm 2023-06-18T14:06:16Z Re: My sky mini box is not working - my sky Q box is fine but the mini box only shows an orange ligh https://helpforum.sky.com/t5/Sky-Q/My-sky-mini-box-is-not-working-my-sky-Q-box-is-fine-but-the-mini-box-only-shows-an-orange-light/m-p/4337832#M583414 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3786417">@vmtm</a>&nbsp;wrote:<BR /> <P>I had to change my router so I connected the sky q box to it ( wired ) which is working fine. But my mini box is only showing an orange light and the TV screen is blank .&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3786417">@vmtm</a>&nbsp;Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot, then do the same with any Mini boxes?</P> Mon, 19 Jun 2023 07:25:34 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-mini-box-is-not-working-my-sky-Q-box-is-fine-but-the-mini-box-only-shows-an-orange-light/m-p/4337832#M583414 Quoman7 2023-06-19T07:25:34Z Re: My sky mini box is not working - my sky Q box is fine but the mini box only shows an orange ligh https://helpforum.sky.com/t5/Sky-Q/My-sky-mini-box-is-not-working-my-sky-Q-box-is-fine-but-the-mini-box-only-shows-an-orange-light/m-p/4591884#M636554 <P>This is brand new it was working fine yesterday, so what is the problem or do I need to go back Virgin&nbsp;</P> Tue, 19 Mar 2024 19:03:08 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-mini-box-is-not-working-my-sky-Q-box-is-fine-but-the-mini-box-only-shows-an-orange-light/m-p/4591884#M636554 Bev63 2024-03-19T19:03:08Z Re: My sky mini box is not working - my sky Q box is fine but the mini box only shows an orange ligh https://helpforum.sky.com/t5/Sky-Q/My-sky-mini-box-is-not-working-my-sky-Q-box-is-fine-but-the-mini-box-only-shows-an-orange-light/m-p/4591887#M636558 <P>I've done all of that, I'm not in the mood for this rubbish, I have paid good money for a service I'm not getting.&nbsp;</P> Tue, 19 Mar 2024 19:06:20 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-mini-box-is-not-working-my-sky-Q-box-is-fine-but-the-mini-box-only-shows-an-orange-light/m-p/4591887#M636558 Bev63 2024-03-19T19:06:20Z Re: My sky mini box is not working - my sky Q box is fine but the mini box only shows an orange ligh https://helpforum.sky.com/t5/Sky-Q/My-sky-mini-box-is-not-working-my-sky-Q-box-is-fine-but-the-mini-box-only-shows-an-orange-light/m-p/4591936#M636568 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4000169">@Bev63</a>&nbsp;wrote:<BR /> <P>I've done all of that, I'm not in the mood for this rubbish, I have paid good money for a service I'm not getting.&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4000169">@Bev63</a>&nbsp;what happens if you press the orange light does the box come on if it does then it may be your remote that is the problem if it doesn't then it may be a box problem&nbsp;</P> <P>&nbsp;</P> <P>You could also Try resetting your remote.<BR />Press the buttons 7 &amp; 9 together on the remote until it’s led flashes four times.<BR />Then press 1 &amp; 3 together until the led flashes twice then follow onscreen instructions to repair the remote.</P> <P>&nbsp;</P> <P>If none of this works let us know and we can escalate this to Sky for you</P> Tue, 19 Mar 2024 20:18:58 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-mini-box-is-not-working-my-sky-Q-box-is-fine-but-the-mini-box-only-shows-an-orange-light/m-p/4591936#M636568 Laing1 2024-03-19T20:18:58Z