topic Re: Cancellation in Sky Q

Cancellation

Benalmadna — Fri, 16 Jun 2023 16:30:25 GMT

I wish to cancel all my tv package

Re: Cancellation

MightyQuinn — Fri, 16 Jun 2023 16:55:06 GMT

Hi @Benalmadna This article should help you. https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

Re: Cancellation

Benalmadna — Fri, 16 Jun 2023 17:22:33 GMT

I want to end the TV contract due to financial situation as of now!

Re: Cancellation

Daniel0210 — Fri, 16 Jun 2023 17:24:54 GMT

@Benalmadna wrote:

I want to end the TV contract due to financial situation as of now!

@Benalmadna
Sky TV
~ To reduce your package or cancel it completely you’ll need to contact Sky giving the required notice of 31 days. Be aware, the latest T’s and C’s for TV subscriptions state you can only cancel within a minimum discounted term if Sky agree to it. If they do allow it you’ll end up paying off the rest of the discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by ringing or writing in.

If you cancel correctly you should receive a confirmation email from Sky.

If you’re cancelling Sky Q totally don’t forget it’s very important that you keep you proof of posting indefinitely when you return the box(es) as Unipart are not quick at telling Sky you have sent equipment back. Return packaging will be sent out towards the end of your notice period.

Re: Cancellation

GD1 — Fri, 16 Jun 2023 17:30:44 GMT

@Benalmadna wrote:

I want to end the TV contract due to financial situation as of now!

You've been advised how to contact Sky, the forum can't process cancellation requests or downgrades, any requests have to be with 31 days notice they are not immediate.

Re: Cancellation

MightyQuinn — Fri, 16 Jun 2023 19:13:23 GMT

@Benalmadna wrote:
I want to end the TV contract due to financial situation as of now!

Hi @Benalmadna You are not asking Sky, this is a community of customers just like yourself. Follow the links given to give 31 days notice.