topic Not allowing to pause, download or record in Sky Q

Not allowing to pause, download or record

Lesleysoby — Fri, 16 Jun 2023 15:07:42 GMT

Sky Q box isn't allowing me to pause live tv , record or download

Re: Not allowing to pause, download or record

Daniel0210 — Fri, 16 Jun 2023 15:16:17 GMT

@Lesleysoby

First thing to try is rebooting your Sky Q box. Post on this thread if you don't know how to do that.

Re: Not allowing to pause, download or record

Thom0 — Fri, 16 Jun 2023 15:44:26 GMT

Go to Sky settings, then system info, select software version, and then setup, and download latest version. This solved the issue for me. It took about 15mins for download to complete.