topic Re: Cancel subscription in Sky Q

Cancel subscription

Saqibsh — Fri, 16 Jun 2023 13:23:38 GMT

How can i cancel my tv subscription

Re: Cancel subscription

GD1 — Fri, 16 Jun 2023 13:24:58 GMT

@Saqibsh You will need to call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

On the link provided (In the UK) it should include a Message Us option between 0900-1930.

You can also call on 150 from a Sky Mobile or Sky Talk line

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

If you don't see the Contact options on the link above make sure java script is enabled on your browser.

Re: Cancel subscription

Daniel0210 — Fri, 16 Jun 2023 13:29:54 GMT

@Saqibsh
If you cancel correctly you should receive a confirmation email from Sky. If you’re cancelling Sky Q totally don’t forget it’s very important that you keep you proof of posting indefinitely when you return the box(es) as Unipart are not quick at telling Sky you have sent equipment back. Return packaging will be sent out towards the end of your notice period.