topic Re: Sde1 error in Sky Q

Sde1 error

Dragi — Wed, 14 Jun 2023 21:00:15 GMT

I have an error sde1 and none of my recordings have been available for a week. Also waiting on the telephone queue to sky is a killer so this my last resort

Re: Sde1 error

Daniel0210 — Thu, 15 Jun 2023 04:46:31 GMT

@Dragi

I've not heard of that one before. I've just typed it into the below link but it isn't recognised

https://www.sky.com/help/articles/on-screen-message

Re: Sde1 error

Dragi — Thu, 15 Jun 2023 04:54:02 GMT

thanks for that. Im even getting it on mobile apps

Re: Sde1 error

Quoman7 — Thu, 15 Jun 2023 07:16:52 GMT

@Dragi wrote:

I have an error sde1 and none of my recordings have been available for a week. Also waiting on the telephone queue to sky is a killer so this my last resort

Hi @Dragi Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

Re: Sde1 error

Dragi — Thu, 15 Jun 2023 21:01:48 GMT

@Quoman7 superpowers indeed. It worked