topic Red Flashing light to the right of green power light? in Sky Q

Red Flashing light to the right of green power light?

Steve0022 — Thu, 15 Jun 2023 19:25:16 GMT

I have a red flashing light to right of the green power light on main q box

There was a power cut earlier while I was out and there are no connectivity issues q box, phone, broadband router, mini box all connected and all working fine

I've never had this kind of flashing light before

I've wiped the controller in case of a stuck button didn't help

Re: Red Flashing light to the right of green power light?

Addie15 — Fri, 16 Jun 2023 07:27:08 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Red Flashing light to the right of green power light?

Quoman7 — Fri, 16 Jun 2023 07:51:25 GMT

@Steve0022 wrote:

I have a red flashing light to right of the green power light on main q box

There was a power cut earlier while I was out and there are no connectivity issues q box, phone, broadband router, mini box all connected and all working fine

I've never had this kind of flashing light before

I've wiped the controller in case of a stuck button didn't help

Hi @Steve0022 Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

Re: Red Flashing light to the right of green power light?

Lisa-P1987 — Sun, 18 Jun 2023 12:08:53 GMT

Thanks for chatting to us. Unfortunately, there was no further response on the chat in 48 hours. Your chat has been closed now.

Our team are currently unavailable till Wednesday 21st June. We will be able to help you upon our return if needed.