topic Re: I keep getting connection problems with my viewing card in Sky Q

I keep getting connection problems with my viewing card

Roger1604 — Wed, 14 Jun 2023 18:37:50 GMT

Sky page says viewing card can't be read this problem keeps reassuring dispite checking connections and turning on and off etc problem keeps on accuring

Re: I keep getting connection problems with my viewing card

Lisa-P1987 — Thu, 15 Jun 2023 09:27:43 GMT

Hi there Roger1604, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: I keep getting connection problems with my viewing card

Lisa-P1987 — Sat, 17 Jun 2023 07:54:37 GMT

Unfortunately, there was no response to our invite in 48 hours so this has been closed now.

Our team will not be available till 21st June where we will resume Community Messaging support.