topic Re: List what I need to send back in Sky Q

List what I need to send back

Stephen2450 — Wed, 14 Jun 2023 17:32:56 GMT

Hello,

what do I need to send back exactly please?

can you give me a complete list of what I have to send back to you please?

as I do not want to leave anything out.

Re: List what I need to send back

Laing1 — Wed, 14 Jun 2023 17:35:13 GMT

@Stephen2450 wrote:

Hello,

what do I need to send back exactly please?

can you give me a complete list of what I have to send back to you please?

as I do not want to leave anything out.

@Stephen2450 Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.

Re: List what I need to send back

Invisiblename — Wed, 14 Jun 2023 18:45:03 GMT

@Stephen2450 wrote:
Hello,
what do I need to send back exactly please?
can you give me a complete list of what I have to send back to you please?
as I do not want to leave anything out.

See the info at this link

https://www.sky.com/help/articles/return-tv-broadband-t2

Re: List what I need to send back

best+of+the+best — Thu, 15 Jun 2023 03:05:29 GMT

@Stephen2450 wrote:
Hello,
what do I need to send back exactly please?
can you give me a complete list of what I have to send back to you please?
as I do not want to leave anything out.

Hi @Stephen2450 usually you will get return boxes posted to your home address

You will receive a list of items you have and most importantly a date they have to be returned by

The rule of thumb here is to return everything that came in the Sky Q box

1. SKY Q Box 2TB UHD (if you have this box)

2. Power Supply

3. SKY'S HDMI Cables

4.Remote Controls supplied with the box

5. Any Sky Q mini boxes return everything as above.

And read the link @Invisiblename posted

Hope this helps most importantly keep your proof of return receipt somewhere safe.