topic Sky Q box not working in Sky Q

Sky Q box not working

AliJenkins — Tue, 13 Jun 2023 19:15:55 GMT

My main Sky Q box is not working. It has the yellow light and will not respond to the remote control to change to green light. T,he batteries have been changed.
Any help appreciated.

Re: Sky Q box not working

Greenfingers001 — Wed, 14 Jun 2023 08:45:52 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Q box not working

Addie15 — Fri, 16 Jun 2023 08:56:06 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.