topic Sky Q loses WiFi connection in Sky Q

Sky Q loses WiFi connection

jamesd77 — Tue, 13 Jun 2023 08:36:48 GMT

Having returned to Sky as I was assured that this WiFi connectivity was resolved, I find that I'm experiencing exactly the same issues. Previously I had BT Broadband and the WiFi connection to the main Sky Q box kept dropping/wasn't found. I've now moved to a fibre provider and use a Linxsys Mesh system and guess what... the exact same issue! Everyday, at least once, having to re-establish the WiFi connection and re-setup the mini boxes. No engineer available for over 3 weeks!

Re: Sky Q loses WiFi connection

Invisiblename — Tue, 13 Jun 2023 11:56:00 GMT

@jamesd77 Have you considered connecting to your router via ethernet cable?

Re: Sky Q loses WiFi connection

jamesd77 — Tue, 13 Jun 2023 12:41:52 GMT

I have consider connecting via Ethernet, however I'd need to do this using either a power line adapter of some sort of fast WiFi range extender with Ethernet port. All of these have a cost and really Skys equipment should just work. Doing a WiFi speed test right next to the Sky Q box I'm getting over 600mbps with a strong signal.