topic Re: My sky box has a blue light which just keeps going round I also have a red light, I've tried off in Sky Q https://helpforum.sky.com/t5/Sky-Q/My-sky-box-has-a-blue-light-which-just-keeps-going-round-I-also-have-a-red-light-I-ve-tried-off-it/m-p/4332374#M582275 <P>Can anyone help me&nbsp;</P> Mon, 12 Jun 2023 08:16:57 GMT Kevin+56 2023-06-12T08:16:57Z My sky box has a blue light which just keeps going round I also have a red light, I've tried off it https://helpforum.sky.com/t5/Sky-Q/My-sky-box-has-a-blue-light-which-just-keeps-going-round-I-also-have-a-red-light-I-ve-tried-off-it/m-p/4332368#M582273 <P>My sky box has a blue light which just keeps going round i also have a red one, I've switched everything off and left it a while still the same when switched back on? No sky</P> Mon, 12 Jun 2023 08:10:01 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-box-has-a-blue-light-which-just-keeps-going-round-I-also-have-a-red-light-I-ve-tried-off-it/m-p/4332368#M582273 Kevin+56 2023-06-12T08:10:01Z Re: My sky box has a blue light which just keeps going round I also have a red light, I've tried off https://helpforum.sky.com/t5/Sky-Q/My-sky-box-has-a-blue-light-which-just-keeps-going-round-I-also-have-a-red-light-I-ve-tried-off-it/m-p/4332374#M582275 <P>Can anyone help me&nbsp;</P> Mon, 12 Jun 2023 08:16:57 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-box-has-a-blue-light-which-just-keeps-going-round-I-also-have-a-red-light-I-ve-tried-off-it/m-p/4332374#M582275 Kevin+56 2023-06-12T08:16:57Z Re: My sky box has a blue light which just keeps going round I also have a red light, I've tried off https://helpforum.sky.com/t5/Sky-Q/My-sky-box-has-a-blue-light-which-just-keeps-going-round-I-also-have-a-red-light-I-ve-tried-off-it/m-p/4332427#M582290 <P>Instead of just a simple powering the box on and off by removing and replgging the power,&nbsp;try the Sky Q recovery procedure from power off as described in step 3 here, using the box physical buttons;<BR /><A href="https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on/articles/sky-q-box-wont-turn-on" target="_blank">https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on/articles/sky-q-box-wont-turn-on</A></P> Mon, 12 Jun 2023 09:10:08 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-box-has-a-blue-light-which-just-keeps-going-round-I-also-have-a-red-light-I-ve-tried-off-it/m-p/4332427#M582290 lettice 2023-06-12T09:10:08Z Re: My sky box has a blue light which just keeps going round I also have a red light, I've tried off https://helpforum.sky.com/t5/Sky-Q/My-sky-box-has-a-blue-light-which-just-keeps-going-round-I-also-have-a-red-light-I-ve-tried-off-it/m-p/4332962#M582355 <P>I have the same issue.<BR />Apparently it's a hardware failure which necessitates a new box, so I'm told.</P> Mon, 12 Jun 2023 17:38:01 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-box-has-a-blue-light-which-just-keeps-going-round-I-also-have-a-red-light-I-ve-tried-off-it/m-p/4332962#M582355 scorpigirl 2023-06-12T17:38:01Z Re: My sky box has a blue light which just keeps going round I also have a red light, I've tried off https://helpforum.sky.com/t5/Sky-Q/My-sky-box-has-a-blue-light-which-just-keeps-going-round-I-also-have-a-red-light-I-ve-tried-off-it/m-p/4906352#M687152 <P>Do I contact sky</P> Mon, 10 Feb 2025 05:34:26 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-box-has-a-blue-light-which-just-keeps-going-round-I-also-have-a-red-light-I-ve-tried-off-it/m-p/4906352#M687152 Worldchamp 2025-02-10T05:34:26Z Re: My sky box has a blue light which just keeps going round I also have a red light, I've tried off https://helpforum.sky.com/t5/Sky-Q/My-sky-box-has-a-blue-light-which-just-keeps-going-round-I-also-have-a-red-light-I-ve-tried-off-it/m-p/4906359#M687153 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3711396">@Worldchamp</a>&nbsp;wrote:<BR /> <P>Do I contact sky</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3711396">@Worldchamp</a>&nbsp;</P> <P>For what?&nbsp;</P> Mon, 10 Feb 2025 05:41:20 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-box-has-a-blue-light-which-just-keeps-going-round-I-also-have-a-red-light-I-ve-tried-off-it/m-p/4906359#M687153 Daniel0210 2025-02-10T05:41:20Z Re: My sky box has a blue light which just keeps going round I also have a red light, I've tried off https://helpforum.sky.com/t5/Sky-Q/My-sky-box-has-a-blue-light-which-just-keeps-going-round-I-also-have-a-red-light-I-ve-tried-off-it/m-p/4908349#M687438 <P>Yes, I've had this with a previous box and had to get sent a new one. I called and they helped me change my settings as it was on an eco setting but even after that it kept doing it, now currently doing it on the new box too so I'm away to call them again</P> Tue, 11 Feb 2025 20:03:47 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-box-has-a-blue-light-which-just-keeps-going-round-I-also-have-a-red-light-I-ve-tried-off-it/m-p/4908349#M687438 Miriam97 2025-02-11T20:03:47Z