topic Re: Sky channels in Sky Q

Sky channels

Agnes+hatch — Sun, 11 Jun 2023 13:05:28 GMT

Help I was talking to one of your colleagues yesterday regarding my discovery plus channel I can't get the channel to work pls advice me

Re: Sky channels

GD1 — Sun, 11 Jun 2023 13:12:44 GMT

@Agnes+hatch You're not talking to Sky Customer services via the forum either so we don't know who you were speaking to or how far you got with your issue.

Discovery + isn't a channel but an app, what issues are you having with the app?

Re: Sky channels

oldfella — Sun, 11 Jun 2023 13:14:32 GMT

@Agnes+hatch wrote:

Help I was talking to one of your colleagues yesterday regarding my discovery plus channel I can't get the channel to work pls advice me

Hi @Agnes+hatch

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

To get Discovery plus on Sky first you must subscribe through Sky Market place (no charge)

https://www.sky.com/help/articles/discovery-plus