https://helpforum.sky.com/t5/Sky-Q/Sky-tv-not-working/m-p/4331467#M582073 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3783076">@Nasur</a>&nbsp;wrote:<BR /> <P>Wifi is working but tv box is not&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3783076">@Nasur</a>&nbsp;</P> <P>Try a Network Reset found in Q box Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.<BR />If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.<BR />if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.</P> Sat, 10 Jun 2023 18:18:44 GMT oldfella 2023-06-10T18:18:44Z https://helpforum.sky.com/t5/Sky-Q/Sky-tv-not-working/m-p/4331455#M582071 <P>Wifi is working but tv box is not&nbsp;</P> Sat, 10 Jun 2023 17:47:17 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-tv-not-working/m-p/4331455#M582071 Nasur 2023-06-10T17:47:17Z https://helpforum.sky.com/t5/Sky-Q/Sky-tv-not-working/m-p/4331456#M582072 <P>Please provide as much info as possible if you want help&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3783076">@Nasur</a>&nbsp;</P> Sat, 10 Jun 2023 17:48:43 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-tv-not-working/m-p/4331456#M582072 Daniel0210 2023-06-10T17:48:43Z https://helpforum.sky.com/t5/Sky-Q/Sky-tv-not-working/m-p/4331467#M582073 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3783076">@Nasur</a>&nbsp;wrote:<BR /> <P>Wifi is working but tv box is not&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3783076">@Nasur</a>&nbsp;</P> <P>Try a Network Reset found in Q box Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.<BR />If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.<BR />if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.</P> Sat, 10 Jun 2023 18:18:44 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-tv-not-working/m-p/4331467#M582073 oldfella 2023-06-10T18:18:44Z