https://helpforum.sky.com/t5/Sky-Q/Sky-isn-t-working/m-p/4331240#M582026 <P>I was on holiday with my Mum staying at mine and she told me sky wasn't working for the past 3 weeks. I thought she was just being silly and not using it right but it's not. I've refreshed the sky box. I even changed the batteries in the sky remote but the remote is working to change input so I can go off sky and use my tele but the tv is just stuck on a Netflix page on sky the home button changes nothing. I can't watch sky or any of my recordings or anything.&nbsp;</P> Sat, 10 Jun 2023 11:45:27 GMT Indiah23 2023-06-10T11:45:27Z https://helpforum.sky.com/t5/Sky-Q/Sky-isn-t-working/m-p/4331240#M582026 <P>I was on holiday with my Mum staying at mine and she told me sky wasn't working for the past 3 weeks. I thought she was just being silly and not using it right but it's not. I've refreshed the sky box. I even changed the batteries in the sky remote but the remote is working to change input so I can go off sky and use my tele but the tv is just stuck on a Netflix page on sky the home button changes nothing. I can't watch sky or any of my recordings or anything.&nbsp;</P> Sat, 10 Jun 2023 11:45:27 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-isn-t-working/m-p/4331240#M582026 Indiah23 2023-06-10T11:45:27Z https://helpforum.sky.com/t5/Sky-Q/Sky-isn-t-working/m-p/4331241#M582027 <P>Try the Sky Q recovery procedure from power off as described in step 3 here;<BR /><A href="https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on/articles/sky-q-box-wont-turn-on" target="_blank" rel="noopener">https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on/articles/sky-q-box-wont-turn-on</A></P> Sat, 10 Jun 2023 11:48:55 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-isn-t-working/m-p/4331241#M582027 lettice 2023-06-10T11:48:55Z