topic Mini box not working in Sky Q

Mini box not working

Jodikevin — Sat, 10 Jun 2023 11:15:33 GMT

Hi .. my mini box has stopped working. I have tried turning it off and back on. I've tried rebooting my internet. The rest of my sky is work perfectly.

Re: Mini box not working

Laing1 — Sat, 10 Jun 2023 11:22:00 GMT

@Jodikevin wrote:

Hi .. my mini box has stopped working. I have tried turning it off and back on. I've tried rebooting my internet. The rest of my sky is work perfectly.

@Jodikevin Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

rebooting your mini box

Re: Mini box not working

Daniel0210 — Sat, 10 Jun 2023 11:22:10 GMT

@Jodikevin

Perhaps try rebooting the main Sky Q box, then when that is fully up and running again do the same with the mini box.