topic Received an email from Sky regarding return of equipment unsure what they are talking about in Sky Q

Received an email from Sky regarding return of equipment unsure what they are talking about

mukesh.b — Fri, 09 Jun 2023 11:21:26 GMT

Can you please help me and explain to me what that is for

Re: Received an email from Sky regarding return of equipment unsure what they are talking about

mukesh.b — Fri, 09 Jun 2023 11:23:18 GMT

Please respond to me

Re: Received an email from Sky regarding return of equipment unsure what they are talking about

Invisiblename — Fri, 09 Jun 2023 11:34:42 GMT

@mukesh.b This is a customer lead forum, Sky won't necessarily respond to your prompt. I have escalated this for you

Re: Received an email from Sky regarding return of equipment unsure what they are talking about

Daniel0210 — Fri, 09 Jun 2023 11:33:50 GMT

@mukesh.b

Have you recently cancelled all or part of a Sky subscription?

(By the way you aren’t addressing Sky Customer Services here. This is mainly a forum where customers help other customers so Sky won’t automatically contact you based on your post and customer replies are not instant).

Re: Received an email from Sky regarding return of equipment unsure what they are talking about

Addie15 — Fri, 09 Jun 2023 11:39:48 GMT

Hi there! Thank you for escalating this. We have sent an invite to mukesh.b.

Re: Received an email from Sky regarding return of equipment unsure what they are talking about

Lisa-P1987 — Sun, 11 Jun 2023 10:53:47 GMT

We are still looking to help you mukesh.b. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks