topic Re: Sky not working in Sky Q

Sky not working

jamie+9777 — Tue, 06 Jun 2023 22:01:52 GMT

My sky mini box os saying there is a connectivity problem its nit the first time ,

its also saying i need to upgrade to watch a recording

Im not happy to be honest as i pay for the full package

Re: Sky not working

Invisiblename — Wed, 07 Jun 2023 06:51:00 GMT

@jamie+9777 wrote:
My sky mini box os saying there is a connectivity problem its nit the first time ,
its also saying i need to upgrade to watch a recording
Im not happy to be honest as i pay for the full package

Your 2nd issue is quite a common one that is normally resolved by chatting with Sky.

I have escalated your original post to SKY who, hopefully, will be in touch.

Please see this link re the escalation and what you might see:

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky not working

Mr+Flibbles+86 — Wed, 07 Jun 2023 08:07:31 GMT

Thanks for escalating this. We’ve sent an invite to chat.

Re: Sky not working

Addie15 — Fri, 09 Jun 2023 09:21:06 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please do not hesitate to reach out so we can re-escalate this for you. Thanks.