topic Re: Just changed package. Cannot access paramount plus or disney plus. Why? Says email, passwords et in Sky Q

Just changed package. Cannot access paramount plus or disney plus. Why? Says email, passwords etc no

lfcjeanette — Thu, 08 Jun 2023 11:55:38 GMT

Regardless of trying to access a number of ways, access is impossible. Do I have to wait a few days or something? Have access to sky cinema but not paramount plus. Won't let me access disney plus either.

Re: Just changed package. Cannot access paramount plus or disney plus. Why? Says email, passwords et

oldfella — Thu, 08 Jun 2023 12:05:43 GMT

@lfcjeanette wrote:

Regardless of trying to access a number of ways, access is impossible. Do I have to wait a few days or something? Have access to sky cinema but not paramount plus. Won't let me access disney plus either.

Hi @lfcjeanette

What did you change in your package?
Do you subscribe to Disney Plus?
Have you previously had access to Disney plus and Paramount ?

Re: Just changed package. Cannot access paramount plus or disney plus. Why? Says email, passwords et

PandJ2020 — Thu, 08 Jun 2023 12:24:09 GMT

And

4. If you're new to Paramount, have you registered?

https://www.sky.com/help/articles/using-paramount-plus