topic Re: How to speak to somebody in Sky Q

How to speak to somebody

MikePaterson — Tue, 06 Jun 2023 17:44:31 GMT

My main Sky Q box seems to be broken and there is no way to contact Sky, they keep sending me a text for this site and dropping the call. Bloody useless support.

Re: How to speak to somebody

Daniel0210 — Tue, 06 Jun 2023 17:50:14 GMT

@MikePaterson

Perhaps you could give some more info on the fault and what you've already tried? If you have to call Sky, if you already have a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

As with most large companies the start will be automated.

Re: How to speak to somebody

nigea99 — Tue, 06 Jun 2023 17:50:58 GMT

@MikePaterson wrote:

My main Sky Q box seems to be broken and there is no way to contact Sky, they keep sending me a text for this site and dropping the call. Bloody useless support.

hi @MikePaterson

We may be able to escalate your post to a team that supports these groups.

Please can you give us a few more details about what problems you are getting & what you have tried