https://helpforum.sky.com/t5/Sky-Q/No-hard-drive/m-p/4324393#M580605 <P>Have resetvhard drive and reset factory settings and still days no hard drive ? Plays channels but can't access recordings&nbsp;</P> Fri, 02 Jun 2023 08:39:59 GMT Denise+Portlethen 2023-06-02T08:39:59Z https://helpforum.sky.com/t5/Sky-Q/No-hard-drive/m-p/4324393#M580605 <P>Have resetvhard drive and reset factory settings and still days no hard drive ? Plays channels but can't access recordings&nbsp;</P> Fri, 02 Jun 2023 08:39:59 GMT https://helpforum.sky.com/t5/Sky-Q/No-hard-drive/m-p/4324393#M580605 Denise+Portlethen 2023-06-02T08:39:59Z https://helpforum.sky.com/t5/Sky-Q/No-hard-drive/m-p/4324403#M580606 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3779189">@Denise+Portlethen</a>&nbsp;wrote:<BR /> <P>Have resetvhard drive and reset factory settings and still days no hard drive ? Plays channels but can't access recordings&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3779189">@Denise+Portlethen</a>&nbsp;</P> <P>If your hard drive has failed unfortunately you will need a replacement Q box.</P> <P>All recordings will be lost but any Buy and Keep from Sky Store can be downloaded to a replacement box.</P> Fri, 02 Jun 2023 08:51:22 GMT https://helpforum.sky.com/t5/Sky-Q/No-hard-drive/m-p/4324403#M580606 oldfella 2023-06-02T08:51:22Z