https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/4323632#M580486 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3778712">@Mandy+jenkins</a>&nbsp; please</P><P>make sure your viewing card</P><P>is pushed in as far as it will go you could also try giving the chip</P><P>on the card a light dust with a lint free cloth,once you have done this maybe reboot your box&nbsp;</P> Thu, 01 Jun 2023 13:55:58 GMT Deedee36 2023-06-01T13:55:58Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/4323478#M580470 <P>Hi my viewing card isn't working. It's saying to put the card in with the chip facing up but still isn't working</P> Thu, 01 Jun 2023 11:50:33 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/4323478#M580470 Mandy+jenkins 2023-06-01T11:50:33Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/4323632#M580486 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3778712">@Mandy+jenkins</a>&nbsp; please</P><P>make sure your viewing card</P><P>is pushed in as far as it will go you could also try giving the chip</P><P>on the card a light dust with a lint free cloth,once you have done this maybe reboot your box&nbsp;</P> Thu, 01 Jun 2023 13:55:58 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/4323632#M580486 Deedee36 2023-06-01T13:55:58Z