topic Re: Sky remote stopped working in Sky Q

Sky remote stopped working

Vic5 — Thu, 01 Jun 2023 06:59:29 GMT

My sky remote has stopped working, I've turned the box off at the wall and turned it back on. Ive changed the batteries.I've been pressing 7 and 9 at the same time but the led light hasnt flashed once ? What can I try now please?

Re: Sky remote stopped working

Daniel0210 — Thu, 01 Jun 2023 07:07:40 GMT

@Vic5
If you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement if your remote is definitely broken or faulty (this is not available for ROI customers).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.

Re: Sky remote stopped working

Vic5 — Thu, 01 Jun 2023 07:18:26 GMT

Thank you @Daniel0210 I'll try this

Re: Sky remote stopped working

gmcshowa22 — Thu, 01 Jun 2023 07:41:01 GMT

The mini box is will not start up no power

At all

Re: Sky remote stopped working

gmcshowa22 — Thu, 01 Jun 2023 07:42:25 GMT

Can you send me out a new mini box

Please thank you gmcclarence

Re: Sky remote stopped working

Invisiblename — Thu, 01 Jun 2023 08:34:58 GMT

@gmcshowa22 wrote:
Can you send me out a new mini box
Please thank you gmcclarence

You're not talking to Sky - we are all customers. Also, what relevance has your issue with original post about a remote not working?