Signal issue

Kim+ihagan — Wed, 31 May 2023 08:28:30 GMT

Can someone help as I keep losing signal on my sky tv Kim ohagan

Re: Signal issue

GD1 — Wed, 31 May 2023 08:33:53 GMT

@Kim+ihagan You'll need to provide a bit more info, what messages do you see on screen when this happens?

Re: Signal issue

oldfella — Wed, 31 May 2023 08:34:15 GMT

@Kim+ihagan wrote:

Can someone help as I keep losing signal on my sky tv Kim ohagan

Hi @Kim+ihagan

First try rebooting your router. Disconnect the power lead for 30 secs and then reconnect.

Wait until the router is back up and fully running and then reboot your main Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Then if you have any Q minis reboot them as above

topic Signal issue in Sky Q

Signal issue

Re: Signal issue

Re: Signal issue