https://helpforum.sky.com/t5/Sky-Q/i-have-cancelled-sky-and-want-to-return-my-hardware-early/m-p/4321742#M580090 <P>I have cancelled my account early and have paid all the early termination charged, and i continue to get billed until mid august when my contract expires.&nbsp; I want to return the hardware now as i am not using it, i was advised that the returns boxes for my SKY1 box and broadband router would be sent early to my new address but they have not been received.&nbsp; can you send the packaging please so that i can return the harware?</P> Tue, 30 May 2023 15:45:01 GMT Jo+Kier 2023-05-30T15:45:01Z https://helpforum.sky.com/t5/Sky-Q/i-have-cancelled-sky-and-want-to-return-my-hardware-early/m-p/4321742#M580090 <P>I have cancelled my account early and have paid all the early termination charged, and i continue to get billed until mid august when my contract expires.&nbsp; I want to return the hardware now as i am not using it, i was advised that the returns boxes for my SKY1 box and broadband router would be sent early to my new address but they have not been received.&nbsp; can you send the packaging please so that i can return the harware?</P> Tue, 30 May 2023 15:45:01 GMT https://helpforum.sky.com/t5/Sky-Q/i-have-cancelled-sky-and-want-to-return-my-hardware-early/m-p/4321742#M580090 Jo+Kier 2023-05-30T15:45:01Z https://helpforum.sky.com/t5/Sky-Q/i-have-cancelled-sky-and-want-to-return-my-hardware-early/m-p/4321748#M580091 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3777773">@Jo+Kier</a>&nbsp;wrote:<BR /><P>&nbsp;can <STRONG>you</STRONG> send the packaging please so that i can return the harware?</P><HR /></BLOCKQUOTE><P>Nope as you're talking to other customers and not Sky...</P> Tue, 30 May 2023 15:50:16 GMT https://helpforum.sky.com/t5/Sky-Q/i-have-cancelled-sky-and-want-to-return-my-hardware-early/m-p/4321748#M580091 PandJ2020 2023-05-30T15:50:16Z https://helpforum.sky.com/t5/Sky-Q/i-have-cancelled-sky-and-want-to-return-my-hardware-early/m-p/4321753#M580092 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3777773">@Jo+Kier</a>&nbsp; &nbsp;It is possible to use your own packaging and print free return labels. Keep your proof of posting for several months.</P><P><A href="https://www.sky.com/help/articles/return-tv-broadband-t2" target="_blank">https://www.sky.com/help/articles/return-tv-broadband-t2</A></P> Tue, 30 May 2023 16:02:52 GMT https://helpforum.sky.com/t5/Sky-Q/i-have-cancelled-sky-and-want-to-return-my-hardware-early/m-p/4321753#M580092 MightyQuinn 2023-05-30T16:02:52Z