topic Re: Old sky boxes in Sky Q

Old sky boxes

alan+liddell — Mon, 29 May 2023 12:35:26 GMT

Thought I'd posted this already but cannot find the post. Just had new sky Q boxes fitted and the engineer has left our two old sky+ HD boxes. Can I bin those or pass them to someone else or will sky ask for them back?

Re: Old sky boxes

nigea99 — Mon, 29 May 2023 12:40:13 GMT

hi @alan+liddell

Unlike SKY Q you own the SKY + / HD boxes.

Once your account is switched to SKY Q then you can;t use the old boxes for SKY but they can be used by others as 'Freesat' watch only - they need a different LNB to SKY Q which will have been swapped for you.

You can take them to a local re-cycling centre or, I believe, it may be possible to send to SKY for recycling/disposal

Re: Old sky boxes

bob1234 — Mon, 29 May 2023 12:40:22 GMT

@alan+liddellThey are yours to do as you wish with, I would keep them for a bit to make sure you are happy with Q.

However if you want to recycle them use this link to get a freepost label.

https://www.sky.com/help/articles/return-or-recycle-sky-equipment
I

Re: Old sky boxes

nigea99 — Mon, 29 May 2023 12:41:54 GMT

@bob1234 wrote:

@alan+liddellThey are yours to do as you wish with, I would keep them for a bit to make sure you are happy with Q.

However if you want to recycle them use this link to get a freepost label.

https://www.sky.com/help/articles/return-or-recycle-sky-equipment
I

Although we need to point out that SKY rarely allow going back to SKY HD