topic Re: Broken cable in Sky Q

Broken cable

Rosieposiejo — Mon, 29 May 2023 07:51:52 GMT

My pup has chewed through sky cable that goes outside to dish

can you help ?

Re: Broken cable

GD1 — Mon, 29 May 2023 07:55:21 GMT

@Rosieposiejo You mean the satellite dish cable?

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: Broken cable

Invisiblename — Mon, 29 May 2023 07:56:29 GMT

@Rosieposiejo wrote:
My pup has chewed through sky cable that goes outside to dish
can you help ?

You'll need to contact Sky or an independent installer , there is likely to be a charge from Sky so it might be quicker to get an independent

Re: Broken cable

Daniel0210 — Mon, 29 May 2023 07:57:01 GMT

@Rosieposiejo

Oh dear. You'll have to contact Sky if you want them to replace it and there's likely to be a charge, usually about £65. If you want to contact a local satellite installation company first then get a quote.