topic Re: Always getting the hello message every time I switch on tv in Sky Q

Always getting the hello message every time I switch on tv

mouran1962 — Mon, 29 May 2023 04:00:30 GMT

Always getting the hello message on TV when switching on for the first time every day

Re: Always getting the hello message every time I switch on tv

ozsat — Mon, 29 May 2023 05:54:13 GMT

You will if it is before 5.45am.

To stop it set your standby mode in preferences to 'Active'

@mouran1962 wrote:
Always getting the hello message on TV when switching on for the first time every day

Re: Always getting the hello message every time I switch on tv

mouran1962 — Sun, 04 Jun 2023 09:03:34 GMT

Sorry for the delay in replying, it didn't work, still getting the hello message when my partner switches on in the early morning.

Re: Always getting the hello message every time I switch on tv

Ecosse — Sun, 04 Jun 2023 09:14:29 GMT

HI,

Try the Stand-by mode set to NONE. I had weird and wonderful things happening when I 1sr got Q installed. Found out the box was going into a deep sleep state and forgetting my Wi-Fi and resetting. Set this mode to NONE, no issues since.